One platform· Live data· Audit trail· No per-seat fees
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Integrated modules
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Reports & dashboards
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Audit-logged changes
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Live data updates

What's inside

A complete operating system for your business.

Three pillars, working together. Every one backed by the same live data — so you never reconcile spreadsheets or export between modules again.

Run operations

Sell, fulfil, manufacture.

  • POS terminal with offline-safe carts
  • Sales, quotations, drafts, returns
  • Procurement & supplier invoices
  • Warehouse stock & inter-location transfers
  • Production batches with BOMs

Know your business

Single source of truth in real time.

  • CRM, contacts & customer history
  • Live inventory + weighted-average valuation
  • Sales, stock, supplier & customer reports
  • AI assistant for ad-hoc queries
  • Realtime notifications & activity feed

Run your team

Internal operations & access control.

  • HR: attendance, leave, work policies
  • Users, roles & permissions per location
  • Audit log of every change
  • Per-location settings & defaults
  • 2FA + super-admin platform console

Also included

Quotations Pricing tiers Knowledge base Stock expiry tracking Customer portal Webhooks Bulk SMS Receipt printing Kitchen tickets Drafts & holds Multi-currency Service records Assets & QR scan Bundled products Imports / exports

Every module

The full suite, ready out of the box.

Twenty integrated modules — every screen your team will use, already built in and working together. No add-ons, no per-module billing, no waiting on a roadmap.

Dashboard

Real-time KPIs across sales, stock, cash, and people. One screen.

AI assistant

Drafts documents, answers questions, searches your data conversationally.

Realtime

Live notifications, activity feed, push alerts to every device.

User management

Roles and permissions per location. Sales commission agents built in.

Contacts

Customers, suppliers, groups, and the full history behind each one.

Products

Catalogue, variations, brands, categories, units. Importers included.

Purchases

Orders, receipts, supplier invoices, returns, and backorder tracking.

Sales & POS

POS, quotations, drafts, returns, debtors — offline-safe at the till.

Stock transfers

Move inventory between locations with full audit and FEFO control.

Stock adjustment

Write-offs, damage, recoveries, and theft — every change journalled.

Expenses

Categorise, track, and report every spend with your sales side-by-side.

Reports

Sales, stock, supplier, customer, register, and stock-expiry reports.

Financials

Ledger, cash flow, profit & loss — kept in lockstep with operations.

Pricing

Tiered prices, customer-group rates, bundles, and FX rate management.

Services

Service records, repair workflows, job sheets, and recurring billing.

CRM

Segments, follow-ups, customer groups, bulk SMS, dedupe tooling.

Asset management

Track company assets with QR scan, custodian history, depreciation.

HRM

Attendance, leave types, work policies, payroll, performance reviews.

Essentials

Knowledge base, reminders, messages, and platform-wide search.

Settings

Tax rules, locations, receipt printers, themes, branding, security.

How it works

Three steps to go live.

From our first call to your first sale — typically inside a single afternoon. Our team walks every screen with you.

1

Sign in

Our team sets you up with demo credentials. Once you go live, every member of your team gets their own account.

2

Configure your business

Locations, opening stock, tax rates, users. We walk every screen with you — no manual to read.

3

Start operating

Open the POS, ring your first sale, watch the dashboard update. Your reports build from day one.

How we fit in

Built for the way you actually sell.

Whether you're running a single till or twenty branches, our platform shapes around your industry's quirks — not the other way around.

Departmental store

Sell everything under one roof — clothes, shoes, bags, food, household. One catalogue, one till, one report. We help you launch quickly so you can focus on serving customers, not configuring software.

Retail & wholesale

The full suite for both. Set different price tiers per customer segment or per business location, and run retail and wholesale operations from the same system without juggling spreadsheets.

Pharmacy

Built for pharmaceuticals. Track expiration dates and lot numbers, sell in different units of measure, and never accidentally sell expired stock again. Detailed expiry reports keep you a step ahead.

Liquor

Simple for every liquor shop. Sell by the bottle or by millilitre — our system handles both gracefully so you can manage your inventory without the headache.

Mobile & electronics

Record serial numbers on inbound stock and sell items by their specific serial number. Trace any device through your inventory, from receipt to sale — your customers and your warranty claims will thank you.

Repair shop

Manage the full repair workflow: create job sheets, assign them to technicians, track repair status, convert them to invoices. Customers can check their repair progress through a self-service link — less phone calls, happier clients.

FAQ

Frequently Asked Questions (FAQ)

The things business owners ask us most before we get started.

Why should we switch to cloud-based business management software compared to traditional desktop software?
Cloud means you access your business from anywhere — phone, tablet, laptop, any branch — using the same up-to-date data, with no software to install or patches to chase. Backups, security updates, and uptime are managed for you. Adding a second location or a new till takes minutes, not a server build-out. And because everyone in the team sees the same numbers in real time, decisions move faster.
How secure is my business data?
Your workspace is isolated from every other tenant. All traffic runs over HTTPS, passwords are hashed, and two-factor authentication is available for every user. Roles and permissions limit what each staff member can see or change, and every change is captured in an audit log. Automated daily backups are taken and retained — if anything goes wrong, your data can be restored.
Whom should I reach out to in case of any problems?
Every business has a dedicated Richinei account manager assigned at onboarding — your first point of contact for anything from a how-to question to an urgent issue. You can also email our support team directly, and a knowledge base is built into the app for self-serve answers to common questions.
Can the POS work offline?
Yes. The POS keeps an offline cart in the browser, so cashiers can keep ringing sales when the network blinks. Queued sales sync to the server in order as soon as connectivity returns — no transactions lost, no manual reconciliation needed.
Do you provide consultancy or implementation solutions for using this POS software?
Yes. Every new business gets a hands-on implementation: we help configure locations, tax rates, products, opening stock, users, and roles, then walk your team through the workflow. We also handle data migration from spreadsheets or your previous system. Post-launch, ongoing consultancy is available if you want help optimising reports, pricing tiers, or multi-location workflows.
Are there any additional hardware required or subscription charges?
Richinei runs in a modern browser, so any PC, laptop, or tablet you already own works. Optional add-ons — a thermal receipt printer, a barcode scanner, a cash drawer — are supported if you want them, but nothing proprietary is required. Pricing is a single subscription per business that includes software, hosting, support, and updates. There are no per-user or per-seat fees; you scale by location and module, not by headcount.

Pricing that scales with your business, not your headcount.

Plans are based on number of locations and active modules. Contact us for a quote suited to your team.

See pricing Request demo →

Let's grow your business, together.

Reach out to our team and we'll set up a walkthrough tailored to your operations. No pressure — just a conversation about how we can help.

Request demo →